Sunsail – port solent

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Port Solent, England - Essential Holiday Information

Sunsail Port Solent
The Port House
Port Solent
Portsmouth
Hampshire
PO6 4TH
England
Base Manager: Clive Vaughn

Reservations 023 9222 2224
Reception for delayed Arrival 023 9222 2336 (within base opening hours)
Emergency Sunsail UK Operations 023 9222 2336 (outside base opening hours only)

Sunsail sales office opening hours:
• The Sunsail sales office is open from 0900 to 1900 Monday to Friday and 0900 to 1730 Saturdays, and 1000 to 1600 Sundays all year round.

Sunsail base opening hours:
• The Sunsail base is open from 0900 to 2000 Monday to Thursdays, 0900 to 2100 Fridays all year round and 0800 to 1000 Saturdays, and Sundays when a course is running

BRIEFINGS
• The personalised chart briefing you will receive on your arrival is very detailed as the Solent is tightly controlled by the MCA/RYA and charterers must fully understand their strict guidelines. We have to ensure the skipper and crew are able to undertake their planned passage.
• The yacht briefing introduces you to your yacht, it’s systems and rigging. It is carried out individually for each yacht. It is important that all systems and equipment are fully understood. Briefings are mandatory.

SAFETY
• All yachts are equipped with life jackets and a harness for everyone on board. We leave it up to you to decide when personal safety equipment should be worn.
• We suggest that children who are not strong swimmers should not be allowed in a dinghy without a life jacket or buoyancy aid and that they should wear a buoyancy aid or harness when on deck.
Illness or injury
• Contact a member of Sunsail staff as soon as possible at the Sunsail base.
• If you need to make a claim for curtailment due to illness, ask the base manager for assistance and contact your insurer’s emergency medical service immediately.
• Your insurance company will assist with travel arrangements, advice and payment of bills.
• Obtain receipts for any medication, treatment or transport you have to pay for and submit with your claim.

PROVISIONING
• You are welcome to bring your provisions with you or there is a local supermarket 5 mins drive from the base.

BOARDING/DEPARTURE
• You will be able to collect or join your yacht during the reception times listed below.
• Only the skipper can collect the yacht unless otherwise arranged in advance with the sales team.
• In the interest of security, the yachts are locked. If you arrive outside the times listed below, without advising Sunsail, you will not be able to gain access to the yacht.

YACHT COLLECTION TIMES
• Monday to Thursday 0800 - 1000 1900 - 2000
• Friday 0800 - 1000 1900 - 2100
• Saturday 0800 - 1000
• Sunday 1500 - 2100
In an emergency resulting in arrival later than 2100 hrs, please call 023 9222 2336.

EQUIPMENT ON THE YACHTS
• Sunsail yachts are equipped with just about everything you will need for a safe and enjoyable holiday.
• You will be given a checklist on arrival to make sure you have all the items listed on the inventory.
• Please inform the base manager before you leave the base if anything is missing as it is not always possible to replace or exchange items once you have departed on your cruise.
• Any problems with your yacht must be reported to the base staff immediately. If not we cannot be held responsible.

PLEASE NOTE we do not provide bedding or towels on our UK charters so you will need to bring sleeping bags, pillows and towels with you.
• Wet weather gear is available to hire from us at £6 per day, per person and can be booked in advance or hired on arrival (children, under 13 years, must provide their own wet weather gear and life jackets.) For hygiene reasons, we do not hire out sailing footwear.

THE MARINA
• Facilities adjacent to the base include:
• Showers/toilets
• Restaurants
• Bars
• Launderette
• Chandlery
• David Lloyd leisure complex
• UCI multi-screen cinema
• ATM

WHAT TO BRING
• Please note that all personal items are brought at your own risk. We suggest you pack the following:
Fleece top, gloves, hat, scarf, thick socks, comfortable trousers/ tracksuit, deck shoes/ sailing boots or white-soled trainers. We do not recommend jeans as they take a long time to dry. It is much warmer to wear multiple thin layers than one thick layer.
• Hopefully you will have good weather and if you do get sunshine we advise you have a hat, sunglasses, sun cream, shorts and t-shirts.

MOORING FEES
• Marina fees are payable by the charterer.

CHARTS AND PILOT BOOK
• All the charts and pilot books you will need for the sailing area are on board the yacht. Charts and pilot books can be purchased in advance from www.imray.com or www.kelvinhughes.com

EATING OUT
• There are numerous restaurants and bars to choose from in the marina and various restaurants all along The Solent and on the Isle of Wight.

WEATHER
• Tidal range of approx. 4 metres.
• Local sea breezes in summer afternoons.
• Waters protected from English Channel by the Isle of Wight.

HOW TO FIND SUNSAIL UK AT PORT SOLENT
Driving from the West
• Leave the M27 at Junction 12. As you approach the traffic lights ahead stay in the left hand lane this will then join onto a road going left. Pass through two sets of traffic lights and at the third filter into the left hand lane and follow road round into the Port Solent Marina complex.

Driving from the East
• Join the A27 and continue heading west. Filter left down to the Hilsea roundabout when you see sign for Copnor, Hilsea. Take the second exit off the Hilsea roundabout and continue until you reach the Marriott Hotel traffic lights. Filter into the right hand lane and follow the road over and through the various sets of lights. Pass through two sets of traffic lights and at the third filter into the left hand lane and follow road round into the Port Solent Marina complex.

Driving from London
• Travel towards Portsmouth on the A3 and continue on the A3(M). Take the right hand fork at the bottom of the A3(M) for the A27, marked Portsmouth & Southampton. Take the westbound A27 and follow the "From the East" directions.

By Train
• The nearest main line station is Portsmouth & Southsea with regular connections to Chichester, Brighton, London and Southampton. However, if a bus service to Port Solent is required you will need to get off the train at Fratton railway station, Portsmouth. The nearest local station to Port Solent is Portchester and the station at Havant is conveniently placed on the Network South East, London to Portsmouth Harbour Service.For information on local and national train times and fares telephone: 08457 484950 (24 hour service)

On arrival at Port Solent
• Follow the main road going straight across the first roundabout. At the next roundabout, bear right (the only way). At the third roundabout, take the second exit. Then drive over two "sleeping policemen" and take the next right. The Port House building is directly ahead of you. Parking is free.

• From the main Port House entrance, go left along the board walk and follow this round to the back of the building. You’ll see signs for the Quayside Bar. Enter through the main door and you will see Sunsail UK Yachts Reception directly on your right.

PLEASE NOTE
• If you feel that a problem may adversely affect your holiday, you must give our staff the opportunity to resolve it for you. If the problem is not resolved to your satisfaction, please ensure that you inform the base manager and it is essential that you complete a holiday report form.
• Unfortunately, claims made for problems not reported first to the base staff and then to the manager locally, cannot be considered.
TO REITERATE THE HOLIDAY BOOKING CONDITIONS, ANY COMPLAINTS OR CLAIMS MUST BE RECEIVED IN WRITING WITHIN 28 DAYS OF THE END OF YOUR HOLIDAY.

SUNSAIL – RESPECTING DESTINATIONS
• Sunsail remain committed to looking after the environment and supporting the cultures where we operate and over many years you have helped us to ensure that our presence does not negatively impact these areas. Please continue to assist us to leave these areas ‘As good or better than we found them’

PLEASE NOTE: Times are correct at the time of publication, but are subject to change without prior notice.
Port Solent Information Sheet last updated 27.06.07