Dubrovnik, Croatia

Essential information

Dubrovnik

Location

Our Dubrovnik base is at ACI Marina. The marina is located near Komolac on the river Ombla near the entrance to the port of Gruž. It is only four miles from the old city and 15 miles from Dubrovnik Airport. ACI Marina is a blue flag winner, which means it is clean, tidy and environmentally preserved.

Contact details

Sunsail Dubrovnik
ACI Marina Dubrovnik
Na Skali bb
Mokošica
20 236 Dubrovnik
Croatia

Open hours

Mon-Fri: 8am-4pm
Sat: 9am-7pm
Sun: 8am–7pm

The base is open from 1 March-1 December and closed from 2 December-28 February.

Base/shore facilities

Sunsail yachts are located on quay E.

ACI Marina facilities include:

Electricity, fuel station, water, grocery shop, shower/toilets, laundry, tennis courts, swimming pool, weather forecast and parking.

Shops are generally open from 7am-7pm every day. In the marina, the supermarket is also open from 8am-8pm on Sundays from 1 June-30 September, and low season from 8am-12am. There is a money exchange in marina reception and a cash machine at the supermarket entrance.

Near the entrance of the marina is a Konzum market. This is a local market and not a marina market, like in some marinas. The locals shop here and it sells a variety of produce from bakery, fresh fruits, vegetables, deli, dairy and fresh meat.

Arrival and departure

Airport hotels

We have preferential rates at many hotels at the UK’s major airports.  Please call us for more details.

Time difference

Time difference between Croatia and the UK is GMT +1 hour (GMT +2 from the last Sunday in March to the last Sunday in October).

Flights

Gatwick information: 0844 335 1802

Heathrow information: 0870 000 0123

Manchester information: 0871 271 0711

Luton information: 0158 240 5100

Glasgow information: 0870 040 0008

Luggage

Luggage allowance is 20kg per person. Only one item of hand luggage per person is allowed and this must not weigh more than 5kg. For storage aboard we recommend travelling light and using folding luggage.

Lost or damaged luggage whilst flying is the responsibility of the airline and is not covered by your travel insurance. Thomson Airways carries no liability for loss or damage to valuable or fragile items packed in hold baggage however caused. You must not include in checked baggage money, jewellery, precious metals, computers, personal electronic devices, negotiable papers, securities or other valuables, business documents, passports and other identification documents or samples.

Incidents

If an incident occurs, immediately report it to airport officials and ensure Property Irregularity Reports (PIR) are completed. Claims will not be considered once you have left the airport.

If you are taking our Thomson Airways flights and wish to enquire about pre booking seats please call the airline direct on 0844 871 1603. Group seats are available for pre-booking through Sunsail. Call the team for more details. Please note: Thomson Airways are unable to provide a priority check-in service for your inbound flight. This service operates at London Gatwick outbound only.

Alcohol may be taken on flights but only in checked luggage (well secured from breakages) not as hand luggage due to airport security restrictions.

Airport

Dubrovnik International Airport, also referred to as Cilipi Airport, is located approximately 10 miles from Dubrovnik city centre, near the suburb of Cilipi.

Dubrovnik International Airport facilities

  • Money and communications: there is a bureau de change, bank and a post office.
  • Eating and drinking: there are coffee shops selling hot and cold drinks, snacks and light meals in the terminal building.
  • Shopping: a duty-free shop and a newspaper and tobacco shop that also sells souvenirs are available.
  • Shuttle: Atlas shuttle buses depart for Dubrovnik after the arrival of every regular incoming flight. Tel: (020) 442 222.
  • Taxi: taxis are available on the kerb outside the terminal building. Taxi companies serving the airport include Taxi and Transportation Service Dubrovnik. Tel: (098) 725 769.

Transfers

Dubrovnik Airport at Cilipi is about 15 miles from the base in the ACI Marina and the transfer takes approximately 30 minutes.

You can pre-book transfers through us (paid to base reception). A taxi for up to four people costs about HRK 350. A minivan for up to eight people costs HRK 510.

If you are arriving from the north, take the first left immediately at the end of Dubrovnik bridge and drive up the valley for approximately two miles until you see the sign for the marina.

A very good bus service connects the ACI Marina with the centre of Dubrovnik and the Old Town. It operates from early morning until 2am. Bus stop: on main road as leaving marina. Bus No. 1A or 1B (every 15 minutes) to the Old Town. As yachts are not allowed in the Old Town port, this is the cheapest way of getting there. Taxis are available outside the marina reception.

A taxi to Old Town/Babin Kuk for up to three passengers costs about HRK 207. A minivan to Old Town/Babin Kuk for up to eight passengers costs about HRK 263.

Dubrovnik base to Tivat Airport (Montenegro)

Taxi: up to three passengers costs about HRK 1425.
Minivan: up to eight passengers costs about HRK1675.

Dubrovnik base to Split Airport

Taxi: up to three passengers costs about HRK 2425.
Minivan: up to eight passengers costs about HRK 2675.

Dubrovnik base to Agana base

Taxi: up to three passengers costs about HRK 2675.
Minivan: up to eight passengers costs about HRK 2925.

Please note: All guests should bring a copy of the charter contract/invoice.

Flight inclusive transfers

TOM 264 flight arrives from LGW at 10.25am

TOM 265 flight departs DBV at 11.25am for LGW

TOM 870 flight arrives from MAN at 12.35pm

TOM 871 flight departs DBV at 1.25pm for MAN

TOM 264 (arriving at 10.25am) TOM 870 (arriving at 12.35pm)

A Sunsail representative will be waiting for you at the arrivals hall in Dubrovnik Airport. A Sunsail Transfer bus transfers you directly to ACI Marina.

TOM 263 (Departing at 11.25am) TOM 871 (Departing at 1.25pm)

Disembark

You are requested to disembark from yachts at 9am. Transfers from the marina depart at 9am and 11am. There is a half an hour transfer to the airport, which gets you to the airport two hours prior to departure.

Whilst waiting for the transfer you may:

  • Enjoy a breakfast at the restaurants in the ACI Marina area.
  • Enjoy an early lunch at the restaurants in the ACI Marina area.
  • Enjoy a relaxing morning by the swimming pool.
  • Catch bus No. 1; 1A; 1B or a taxi to the old town. This takes around 20-30 minutes. Take a leisurely stroll along the river.

If your holiday is flight exclusive, we request that you send your travel arrangements to us prior to departure so we can assist with transfer details where required.

Please note: all guests must bring a copy of the charter contract/invoice.

Luggage

We would highly recommend packing prescription medicine and essential clothing (swimsuit, t-shirt and shorts) in your hand luggage as occasionally your luggage may arrive at the base after you do.

Please pack using soft-sided bags (with wheels as the quay is a distance from the office), as these are easier to store on your yacht.

Passport and visas

A valid passport is sufficient for a tourist visiting Croatia for up to three months. Citizens of EU countries do not require a visa. Non-EU passport holders should check with their nearest Croatian embassy, consulate or office. We cannot be held responsible for refusal of entry or travel due to lack of visas.

Please ensure your passport is valid for the period of travel and for six months after you return. Your passport name must match the name on the flight ticket otherwise you may not be able to travel and insurance may be invalid.

If your child is not already included on a valid British passport, they are required to hold their own passport.

Non-British passport holders, please contact your local consulate for advice on visa and passport requirements.

Please note country entry/exit requirements are subject to change. Please check www.gov.uk/foreign-travel-advice for the latest information before you leave.

We are not responsible for any requirement changes.

Customs and immigration

Before leaving the airport you will have to clear customs and immigration. They work on a spot check basis.

On arrival

Your yacht will be ready for boarding at 6pm, although you may be able to board earlier if the base knows your arrival details. Chart briefing and boat briefings will be scheduled. The chart briefing describes the cruising area and any potential hazards.

The yacht briefing introduces you to your yacht, its systems and rigging. It is carried out individually for each yacht. It is important that all systems and equipment are fully understood. Briefings are mandatory.

Please note: A Croatian tourism tax will be collected upon arrival at the base. The charge is HRK 7 per person/per day and must be paid as a cash (in Kuna) payment for the whole of the charter period. Children below 12 are not charged and those between 12 and 18 are charged HRK 3.5 per day. This fee is forwarded to the government.

Out of hours arrival procedure

Outside of our regular business hours we leave directions to your yacht, a contact number and other relevant information outside our reception for you to collect.

On departure

At the end of your charter you will need to vacate your yacht by 9am, so we recommend that you return to the base the day before. Before departing the boat a Sunsail representative will come onboard and do a debrief of the yacht with you. The debrief form is to let us know if you have encountered any problems with the boat or broken anything during the trip, this enables us to rectify problems for the next charter.

In addition to filling in forms we also require you to bag dirty laundry and leave in the cockpit, empty all cupboards and fridges of food and throw away, return snorkel gear and any lifejackets borrowed from reception and ensure that the boat is handed back to us in a clean and tidy state. We reserve the right to charge you for boats left less than shipshape.

Sailing information

Sailing experience: Level 2

Experience levels are based on sailing conditions and the length of passages within your chosen sailing area. Follow the link for more information on the sailing conditions.

Get more information on Dubrovnik's sailing conditions.

Sailing licences

Click here to view the sailing requirements in Croatia. 

Skippers and crew qualifications and boat papers

It is absolutely essential that we have all of the following details in advance or every member of your crew so that your boat papers can be prepared:

  • Full name
  • Date and place of birth
  • Nationality 
  • Passport number/ID card number

You will not be able to sail without these papers, and failure to supply information in advance could delay your departure from the base. The sailing experience you provide on your booking confirmation is required as proof of sailing experience for the Croatian Port Authorities.

Please provide a copy of your sailing qualifications to the base ahead of your arrival. It is essential that you bring the original copy of your certificates and any other sailing qualifications you hold with you.

The Croatian Authorities website has full details of acceptable skippers licenses. View the pdf.

Cruising permits

It is possible to sail to Montenegro, you just have to go through the clearing procedures for both legs of your journey. The Croatian Clearing Port is Cavtat, south of Dubrovnik, and the Montengrian clearing ports are either Zelenika or Kotor.

Once the yacht has been cleared from Croatia, in Gruz harbour, it is strictly prohibited to stop along the Croatian/Montenegrian coast. The yacht must proceed directly to Zelenika in Montenegro without stopping along the Croatian/Montenegrian coast. Distance from Gruz (Croatia) to Zelenika (Montenegro) is 33 miles. The same procedure applies for the return passage back to Croatia. Clients sailing yachts under 39 feet will need to proceed to the harbour master in Gruz with the yacht to complete a declaration and pay a fee to sail to Montenegro (approximately HRK 300).

Yachts over 39 feet have been re-categorised from Class 3 to Class 2 (limited). Class 2 (limited) allows sailing to Montenegro and does not require additional safety equipment to be put onboard. So no additional fee is required. By law in order to pass clearance to go outside Croatian waters with a Sunsail yacht, there must be two people on board with skippers licenses. This is a stipulation made by the Croatian authorities. Procedure to complete border control will be explained to the clients at the base.

If you wish to sail to Montenegro, you need to make it known to our base in Dubrovnik in advance. When completing customs in Montenegro a non-refundable fee of EUR 120 must be paid for a cruising permit in Montenegro. The Montenegrin courtesy flag can be bought at customs for EUR 12.

Night sailing

Night sailing is not permitted; you must be moored at least one hour before sunset at all of our locations.

Cruising area limits

Limitations: Slovenia in the north (from Pula Base) to Dubrovnik and Italy in the south.

Mooring fees and taxes

Mooring fees are usually charged in harbours and on town quays by the local municipality. These are usually between HRK 190 and HRK 230, which is less than the per night charges in the larger marinas, but shower and toilet facilities may not be available.

Well equipped marinas are common in Croatia and generally cost about EUR 50 (for a 30-foot yacht) to EUR 80 (for a 50-foot yacht) per night. The actual price is dependent on the size of your yacht and the specific marina pricing policy. Shore power, water, and shower and toilet facilities are included in the cost of berthing in a marina.

If you use a private jetty free of charge, you are expected to eat at the owner’s restaurant.

In Hvar, yachts are charged for anchoring as well as in national park areas.

Port/TownJuly, August, SeptemberMay, JuneOther
Molunat (mainland )Currently freeCurrently freeCurrently free
Cavtat ( mainland )HRK 720/boatHRK 30/mHRK 15/m
Dubrovnik - Port GružEUR 120/boatEUR 120/boatEUR 90/boat
KolocepCurrently freeCurrently free 
LopudCurrently freeCurrently free 
ŠipanEUR 1.70/m1.19 EUR/m 
Zaton bay ( mainland )EUR 1.70/m1.70 EUR/mEUR 1.70/m
Slano ( mainland )HRK 40/m30 kn/mHRK 15/m
Peljeśac Peninsula: Trpanj, Ston, Žuljana, TrstenikHRK 20/m10kn/m 
Peljeśac Peninsula: Orebic Marina Peliska JedraCurrently freeCurrently free 
Peljeśac Peninsula: LovisteCurrently freeCurrently free 
Mljet: Okuklje, Prozura, SaplunaraHRK 20/mHRK 10/m 
Mljet: Pomena ( National Park )HRK 40/mHRK 30/mHRK 15/m
Korcula Island: BrnaHRK 20/mHRK 10/m 
Lastovo Island: Ubli, ZaklopaticaHRK 20/mHRK 10/m 
Korcula Island: Korcula TownHRK 26/mHRK 26/m1.8 EUR / m
Korcula Island: Vela LukaHRK 15/mHRK 15/m 

Cost of moorings were correct at time of uploading to website, during the season price can change. We try our best to keep this page up to date. These prices do not include marinas. When you are charged for mooring fees make sure the person shows you ID and issues you with a receipt. If they do not issue a receipt you do not have to pay. Croatian law states that any item that is paid for (Mooring, etc) needs to have a receipt. If any problem occurs at anytime time, feel free to call the base or base manager to confirm.

For further details on moorings visit the Croatia International Yacht Club website.

Charts and pilot book

All the charts and pilot books you will need for the sailing area are on board the yacht.
Charts and pilot books can be purchased by mail order from the UK chandler Kelvin Hughes by contacting 02380 634911.

Skippered charter information

The skipper’s time is booked from 12pm-12pm in 24-hour periods. If you have reserved a skipper for the first day of your charter and have a 6pm start, he or she will use this time to ensure they are happy with all aspects of the yacht and will be at the base to meet you upon your arrival. If you've reserved a skipper for a later date on your charter they will start at 12pm on that day.

The skipper is responsible for the safety of the yacht at all times. They are not permitted to dive with you, nor leave the vessel overnight. He or she must conduct a safety brief with you before leaving the dock regardless of the duration of the contract with you.

For “check out charters” (anything less than the full duration of the charter) the check out skipper’s time is booked from 6pm-6pm to allow for a meet and greet in the evening and go over basic systems, then a full day with you the next day.

The skipper is required to give you a thorough briefing on all aspects of the yacht and dinghy in addition to assisting you with planning an itinerary for the trip and advising you how to contact the base, the return to base procedures and the emergency assistance procedures. We suggest that you attend the scheduled chart brief that will be supplemented by the skipper during his or her time with you on the yacht. We also suggest that you make it clear exactly what you want to cover: anchoring, docking, etc.

The skipper fee does not include food or beverages for the skipper and this is your responsibility. We suggest that you discuss this on the first day with your skipper and establish whether you'll provide cash for meals, whether you've included him or her in your provisioning or whether you'll accommodate him or her as part of the group for meals ashore.

The skipper must have his or her own cabin. We prefer not to put the skipper in the bow due to the shared head and size of the cabin. If you expect your skipper to stay in the bow, please let us know well in advance so that we can choose the appropriate (small) skipper.

For one-day check out skippers, it's your responsibility to get the skipper back to the base. If you prefer not to come back to the base you must pay all expenses (ferry, taxi, etc.) to get him or her back to the base.

The average tip for a skipper is 15-20 percent of the skipper’s fee. This is, of course, at your discretion.

Weather reports

The best Meteo report (In English) can be heard on the following wave lengths on your VHF, initial call is on 16.

Radio Dubrovnik Broadcasting: 7.45am, 2.45pm, 9.45pm VHF channel 04, 07, 28, 85

Radio Split Broadcasting: 7.45am, 2.45pm, 9.45pm VHF channel 07, 21, 28, 81

Internet: http://meteo.hr

Marina or harbour master office has updated weather in the morning from DHMZ at reception.

The base will also inform you of local weather conditions upon your arrival.

Fuel

Cost guide: GBP 1.00 per litre

Fuel station location: in the marina close to our base.

Cool boxes

Cool boxes are available at the base on a first come first served basis at no additional charge. Please sign these out and return them clean and undamaged otherwise you will be charged for replacement. Only one per boat.

Banks and money exchange

Currency

The value of the Kuna (HRK) is tied to the value of the euro. It is quite common for accommodation to be priced in euros, however you will pay in Kuna. Many expensive items like houses, cars and boats are offered and confirmed in euro, even though payment is done in Kuna.

Banks

Open Mon-Fri from 7am-8pm and 8am-12pm on Saturday. Closed Sundays.

There are ATMs on most of the islands. Traveller’s cheques are not readily accepted.
Cash can be exchanged at banks, post offices, exchange offices, travel agencies, marina offices and hotels. There are many small exchange offices in town offering a better exchange rate than the bank. They are open from 8am-8pm.

Post office

The post office is situated in the centre of the town. Open Mon-Sat from 8am-8pm.

Credit card information

Visa and Mastercard are accepted in larger towns and on some islands but it is advisable to have cash to pay for meals.

Please note: bases are unable to accept personal cheques and cannot give cash back on credit or debit (Switch/Delta) cards. 

Currency can be exchanged commission free at any high street TUI retail travel agent on production of your Sunsail invoice. You can pre-order your currency from a TUI agent by telephoning them in advance on 0870 9005154 to find your nearest branch.

General information

Language

Croatian is the official language. Many Croatians can speak basic English, German or Italian.

Cost of living in Croatia

On average the cost of living in Croatia is approximately 20 percent less than the UK, however, imported and branded goods are often more expensive.

Restaurants

There are restaurants close to the bases and around many of the islands, with a wide selection of menus at various prices. Freshly caught local seafood is very popular. Our local staff can advise you of the whereabouts of restaurants. There are a few restaurants situated in the marina as well as one just a short walk outside of the marina, up the river.

  • Restaurant Bazen is situated about 420 feet west of the Sunsail office by the swimming pool. It has a pleasant atmosphere with the swimming pool all lit up at night.
  • The pizzeria Nava is on the southwest side of ACI reception, serving quick bites and take out pizza.
  • Pivnica is opposite the Konzum market and has more of a pub feel to it, so a quick drink can be taken while waiting for a bus or taxi.
  • Vimbula offers a relaxed evening meal along the banks of the River Ombla. Take a stroll inside the restaurant to see the photos from the past.

Tipping

Tipping in Croatia is becoming more commonplace, especially in upscale restaurants. In the past, tipping was welcome but not expected. Today, however, in newer, higher end places, an extra 10-15 percent is considered polite.

Shopping

When shopping in Croatia you may be offered receipts in shops far lower in value than the amount paid. Shops do this to declare less tax. The customs officers at your home airports are well aware how much most goods are worth. If you declare a lower value, you may have the goods seized and a heavy fine imposed.

There are supermarkets at the base. Shops are open from about 7am-7pm every day (some close for siesta) and the majority close Sundays. Many of your favourite products and brands may not be available.

Dubrovnik offers a variety of experiences and memories such as walking the town walls and shopping at the many shops. Jewellery is stunning here, and handcrafted in the Old Town. You will find traditional necklaces, strings of coral and pearl, silver earrings with filigree work, rings and brooches.

Many local markets can be found selling embroidered table cloths, linen, Dalamatian wine, spirits, preserves and dried fruit. The morning market at Gunduliceva Square is great for souvenirs, while the morning market at Gruz is great for fresh local produce.

A VAT of 25 percent is added onto all non-essential products and services purchased in Croatia.

Hotels

Hotel accommodation in Dubrovnik is generally more expensive than elsewhere in Croatia. Demand for beds is high in July and August, so you should be prepared to arrive early in the day, or book in advance.

There are no hotels at the airport, the nearest accommodation being in Cavtat, around three miles away.

Berkeley Hotel
Ulica Andrije Hebranga
116A 20000 Dubrovnik
Tel: +385 20 494 160
Fax: +385 20 494 170
Email: info@berkeleyhotel.hr

Located on Gruz Harbour, Berkeley Hotel is a great base to explore Dubrovnik and its surroundings. As one of the few family owned and operated boutique hotels in Dubrovnik, guests staying here experience warm and friendly hospitality. 

Villa Konalic
Rožat Donji 15
Dubrovnik
Croatia
Tel: +385 (0)20 452 506
GSM: +385 91 453 12 33
Email: vlaho.kristovic@du.htnet.hr

Villa Konalic is about four miles from the centre of Dubrovnik. Public transportation is available to the Old Town, with buses leaving every 10 minutes.

Electricity, phones and music

Electricity

The standard voltage on all yachts is 12 volts. Electricity in Croatia is 220 volts, and uses the standard European 2-pin plug. In order to use electronic equipment that is 220 volts you will need an inverter suitable for use in a cigarette lighter.

Mobile phones

Check with your service provider for coverage and roaming fees. There are companies such as Cellular Abroad who offer international phone rentals if you are not a resident of the country. Using your own GSM mobile phone in conjunction with a prepaid SIM card is also very popular and convenient.

Internet

Complimentary wireless Internet access is available on all our boats for up to 200MB data. Additional data can be purchased if required from the local service provider. For more information please contact the base. Telephone and Internet facilities are available in the ACI Marinas. We also have wireless Internet access available at our Sunsail base.

Music/iPods

All boats are fitted with a radio and CD player. If you wish to listen to your iPod whilst sailing you will need to bring along an I-trip or FM radio transmitter, as well as a aux or USB cord.

Activities

Car rental

Car hire companies represented at the airport include Avis, Budget, Dollar, Hertz and Sixt. An international driver’s licence is required to drive with any vehicle in Croatia (Rent car or private). You need to check to see if your insurance card or green card covers Croatia.

Water sports

Fishing

For any kind of fishing you need to buy a fishing licence at the fishing association in Dubrovnik, which is only open during the week from 9am. The cost of the fishing licence for one week is EUR 100. There are no rental facilities for fishing equipment, but on Monday morning fishing items can be bought in Dubrovnik town at one of the fishing shops. It would be best to take a taxi to the fishing association.

Kayaking, quad biking and rafting

Try rafting on the Cetina River, riding quad bikes around the village of Zedno as well as kayaking. All these activities are provided with the guidance of professional guides and further information can be obtained from our base.

Scuba diving

Scuba diving is strictly regulated in Croatia. Please arrange in advance to dive with a local club in Dubrovnik.

In order for you to dive from the yacht, a Croatian dive licence is required. This can be brought for HRK 2500 for the year. To purchase this licence, you will need to produce dive qualifications. Costs are then approximately HRK 200 per day and HRK 8 a litre to fill tanks.

The best option is to go through a dive centre. The cost is approximately HRK 350 for one dive, including rental of all equipment and approximately HRK 550 for two dives, including rental of all equipment, and they show you the best spots along the coast.

Diving Club Dubrovnik: Tel: +385 20 43 57 37 37       
Navis Club Underwater: Tel: +385 20 35 65 01

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